Product & Business Systems Analyst
PharmaCann
Chicago, IL
Full-time
Information Services / Technology (IT)
Posted on April 17, 2024
You'll help us by:
- Capturing and translating business requirements to technical specifications in deploying end to end automated solutions
- Working with internal and external technical experts to validate assumptions, draft acceptance criteria/technical specifications and draft test plans
- Acting as the subject matter expert for Pharmacann’s commercial products and other integrated software components, including Adobe Commerce Magento and its marketplace extensions.
- Working with internal customers to deeply understand, document,and manage business processes, target pain points, and work with internal/external teams to scope and prioritize enhancements
- Work with product team members to build delivery plans and roadmaps of forward looking capabilities
- Analyzing current business processes or procedures, identify inefficiencies, and recommend system-based solutions and improvements to the end-user experience
- Facilitating user acceptance testing and validation of new and existing functionality, including configuration, development, and system releases.
- Supporting the ongoing development, maintenance, and health of PharmaCann’s e-commerce product portfolio
- Ensuring integration and data exchange between relevant systems, and troubleshoot issues as needed
You'll be a good fit if you have:
- Bachelor's degree in Management Information Systems or related field
- 4+ years of experience as a Business Systems Analyst, Product Analyst, or other relevant experience
- 2+ years of experience in the Adobe Commerce/Magento Platform or similar enterprise e-commerce platform
- Experience with process flow diagramming with tools such as LucidChart or Elements Cloud
- Experience in Enterprise SaaS, retail IT, or cannabis IT
- Strong proficiency in data analytics, reporting and database management
- Ability to balance technical skills with business acumen and to transform end user needs/functional requirements into technical requirements
- Ability to perform in a dynamic, fast-changing and fast-paced work environment
- Experience with Adobe/Magento e-commerce, specifically Magento Admin capabilities and working knowledge e-commerce/web development concepts