GET Creative Account Manager
Req #27084
Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies UpCurve, Inc. and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.
To connect with us, visit www.gannett.com or www.localiq.com
The GET Creative Account Manager position is responsible for managing the pre- and post-sales execution of creative projects within GET Creative. This involves leading the creative teams in building and executing creative concepts and working with clients and internal/external parties as their trusted advisor to the creative process. This role is ultimately responsible for successfully seeing creative campaigns through the pre- and post-sales process.
Key Responsibilities:
- Manage Pre-Sales and Post-Sales creative projects within GET Creative
- Lead the team in building and executing marketing and advertising programs including Display, Print, Social, TV/video and more
- Own the timely and successful delivery of our solutions according to customer needs and objectives while ensuring budgets are maintained
- Clearly communicate the progress of weekly, monthly and quarterly programs to internal and external stakeholders including reporting on key successes
- Triage requests and monitor projects as necessary to identify and adjust any issues or escalations of an account
- Track, forecast and report on key account metrics on a quarterly and annual basis
- Research, identify and grow opportunities in partnership with sales teams to ensure growth of customers and prospects
- Build trust and working relationships with external and internal partners for all projects
- Operate as the central point of contact for all communications between the customer and our internal teams and vendors
- Be the trusted advisor with your customers and develop relationships with key stakeholders and executive sponsors
- Build and maintain strong, long-lasting customer relationships with an eye toward growing accounts and adding additional value over time
Accountabilities:
- Integral part of the GET Creative team
- Client-facing representative of the GET Creative team
- Internal partner to Sales, Sales Engineering, DesigniQ, and other sales support team
Requirements:
- Bachelor's degree from a four-year college or university with a marketing or business degree, and/or equivalent job-related experience
- 3+ years of account management or related experience in an agency or marketing department
- Understanding of video, print and digital creative and production processes
- Understanding of media company services a plus
- Ability to articulate client direction to creative teams and explain creative vision to clients
- Excellent verbal and written communications skills with the ability to speak in front of internal and customer audiences
- Proven organizational and project management skills
- Analytical and strategic problem-solving skills
- Strong attention to detail
- Must be able to manage multiple projects simultaneously under the pressure of deadlines
- Excellent proofreading, spelling, grammar, and punctuation skills
- Strong communication skills with ability to work in a team environment
- Strong ability to prioritize work and resources across engagements based on short-and long-term need
- Proficient in Office, Excel, PowerPoint, and other analysis and visual communication platforms
- Experience with project management systems
The annualized base salary for this role will range between $38,700 and $93,150 . Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.
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Other details
- Job Family Account Management
- Job Function Marketing Solutions
- Pay Type Salary